I did just want to say what a totally positive and refreshing experience dealing with you all has been. From popping into your show room just a few weeks, to being sat here with my chimney completely rebuilt and my amazing Heta stove installed, has been, without doubt, the most stress-free and professionally delivered I have encountered in my entire time renovating this house; which is almost a decade now.  Many thanks to you and all of the team! 

Russ